Last updated: October 2, 2026

This policy explains how Clean Stormwater Inc. handles information collected through cleanstormwaterinc.com, including our inquiry forms and appointment scheduling tools. It covers website interactions; client engagements may also be governed by the terms of the applicable service agreement.

When you contact us, submit an inquiry, or schedule a conversation, we collect the details you choose to provide. These may include your name, business email, phone number, company, facility or project location, and information about your stormwater needs. We also receive the messages and documents you send us during follow-up.

Please provide only information relevant to your inquiry. Avoid sending passwords, payment details, government identification numbers, or unrelated sensitive personal information through website forms.

Our website and its service providers may collect technical information such as IP address, browser and device type, pages visited, referring pages, and the date and time of a visit. Cookies and similar technologies help operate the website, support forms, and understand how visitors use our content.

We use Google Analytics to measure website activity. We use HubSpot for inquiry forms, contact management, and scheduling. Depending on the tool and your browser settings, HubSpot may associate a form submission with previous website activity.

• Respond to your questions and follow up on your request.
• Understand your facility or project, prepare proposals, and coordinate services.
• Manage business relationships and related communications.
• Maintain, secure, troubleshoot, and improve our website.
• Understand which pages and resources are useful to visitors.

Information submitted through our forms is processed by HubSpot and made available to Clean Stormwater. Website hosting, technical support, analytics, and scheduling providers may process information needed to provide their services. Google Analytics receives website activity information.

Information may also be disclosed when required by applicable law or legal process, or when needed to protect the rights, safety, or security of Clean Stormwater, our clients, or others. If you become a client, information needed for permit applications, regulatory responses, and other authorized work may be shared with the agencies and parties involved in that work.

Provider practices are described in the HubSpot Privacy Policy and Google’s explanation of data use on partner sites. Provider processing and storage locations depend on the services involved.

You can browse our public pages without submitting an inquiry. You can also contact us by phone instead of using a form.

Your browser settings let you delete or block cookies. Blocking cookies or other website technologies may affect forms, scheduling, and other features. Google also offers a Google Analytics opt-out browser add-on. These controls apply to the relevant browser or tool and do not automatically erase information already provided to us.

To ask about information you have provided, request a correction or deletion, or ask us to stop optional communications, call 734-800-9705. We may need to verify your identity before responding. Requests are subject to applicable legal requirements and information needed for ongoing services, business records, or legal obligations.

How long information is needed depends on the inquiry, business relationship, record type, and any applicable contractual or legal requirements. Website analytics and provider records are also subject to the relevant account settings and provider practices.

No website, email system, or internet transmission can be guaranteed completely secure. Please call us before sending confidential or sensitive documents so we can discuss an appropriate way to share them.

Our site includes third-party features and links, such as Google reviews, scheduling tools, and regulatory resources. Those providers may collect information when you use their features or visit their websites. Their own privacy policies govern their handling of that information.

Our website is intended for business owners, facility personnel, and construction professionals. It is not directed to children under 13. If you believe a child has provided personal information through our website, contact us so we can review it.

For privacy questions, contact Clean Stormwater Inc. at 734-800-9705 and ask for the person responsible for website privacy inquiries.

We may update this policy as our website or practices change. The date at the top identifies the latest update.